Appletree Bay Property Management

Reviews

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  Update: May 27 2016: Since first writing my review a few months ago I've met more of the employees and management of Appletree Bay, and they are not any better. The current head, Patrick, was dismissive and rude to an infuriating degree when I tried to tell him of the heat and insulation, which both still need fixing, on moving out of the apartment. This company is irresponsible with its property and with its tenants, and I would rate them zero stars if I could. Do not rent from them, they will not respect you as tenants or as human beings. Original Review: I have rented from Appletree Bay Property Management for about four years now, and I am glad to say this year will be my last. My landlord, Jennifer Ovitt, has been unbelievably unhelpful during my tenantship with them, and has even actively sabotaged me at times. The heating in my apartment, ostensibly included with my rent, has never worked right and of the 15+ calls to complain over the past four years, all but four of them were blatantly disregarded. I called at least eight times in the first year alone, and she only sent maintenance workers to look at my heating three times. Whatever they did to "fix" it only lasted a few days each time, and then I was back to freezing. I've been forced to buy space heaters—and rack up my electricity bills with them—just to survive. There have been occasions where someone else had picked up my calls, only for her to take the phone from them, then tell me she sent maintenance so it must be fixed, ignore me completely, and hang up. In fact, the only times she's ever even been remotely civil to me have been when I've been apologizing for something. An inspector came to inspect my unit the other day, and even he, still wearing his jacket from outdoors, commented on how cold it is in my apartment, even with the space heater running. I told him that I've complained innumerable times over the past for years and that my landlord has been utterly uninterested in fixing it, and she has been furious with me since. Recently she showed my apartment to a young woman, and I told the prospective client that the heat doesn't work so if she moves in she can have my space heater. I also commented that I'd written up a list of other things wrong with the apartment and stuck it near the front door. Jennifer panicked and ushered the woman out not a minute later, under the excuse that "some other people might come later, so she'd wait for them in the parking lot", adding a patronizing "okay?" to the end, and repeating herself as if I were mentally slow. She is insulting, selfish and dishonest, and is not to be trusted. I cannot say that I have any faith in the firm as a whole either, that they hire such a person.
  By Sean Eaton, November 20, 2017

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